How It Works

From review detection to posted response in 8 transparent steps

  1. 1

    Connect your review platforms

    Link your Google Business Profile, Facebook Page, and set up your dedicated Yelp forwarding alias. One-time setup takes about 5 minutes.

  2. 2

    ReflexReview monitors continuously

    We check for new reviews in the background 24/7. You never have to manually refresh or check multiple platforms.

  3. 3

    A new review arrives and gets an instant danger screen

    Before any AI processing happens, our safety engine analyzes the review for legal threats, malpractice claims, privacy concerns, and other danger categories.

  4. 4

    Safe review means AI draft generated

    Using your brand tone preset and niche-specific templates, we generate a professional draft response in under 60 seconds.

  5. 5

    You receive a notification

    Push notification or email arrives on your phone. Open it anytime, anywhere, no need to be at your desk.

  6. 6

    Review, then approve, edit, or reject

    Tap to approve and post immediately. Need a change? Edit right from your phone. Not quite right? Reject it and we learn from your feedback.

  7. 7

    Approved means fast platform handoff

    Google and Facebook can post directly from approval. For Yelp, we open the review URL and pre-copy your approved response so posting is still fast and controlled.

  8. 8

    Every action is logged in your audit trail

    Immutable record of every review, draft, approval, edit, and post. Includes AI model version, safety policy version, timestamp, and approver identity.

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Complete transparency in every draft record

Every draft record includes the AI model version and safety policy version used, so you always know exactly what generated it and under what rules. This audit trail is immutable and available for your review at any time.

Ready to streamline your review responses?

Join the waitlist and be among the first to try ReflexReview.

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